The interruption was due to a fault in one of the distribution lines serving the area.Upon receiving reports of the outage, Davao Light immediately dispatched line crews to locate the source of the problem and restore service as soon as it was safely possible.
The outage was traced to a combination of deteriorated line hardware, particularly a damaged disconnect switch, and configuration errors in the protection system, resulting in the outage of the Mirafuentes substation.
During the initial survey, a kite was also found tangled in the power lines, which may have contributed to the disturbance. The affected section required further inspection and corrective repairs before it could be safely re-energized.
The affected facilities were part of the distribution system previously operated and maintained by the Northern Davao Electric Cooperative, Inc. (NORDECO), and were turned over to Davao Light following a COurt-issued Supplemental Writ of Possession based on an Order of the Regional Trial Court of Tagum City.
These assets are currently undergoing continued assessment, rehabilitation, and upgrading to improve service reliability.
Restoration efforts involved pole-to-pole inspection across a wide service area and were further slowed by intermittent rain as crews observed strict safety protocols during line assessment and repair activities.
Davao Light sincerely apologizes for the inconvenience caused by the extended outage. While restoration took longer than expected, all identified issues were properly addressed to help prevent recurrence.
The company extends its gratitude to its customers for their patience and assures them of its continued efforts to enhance the reliability of the distribution system through ongoing rehabilitation of aging facilities across its expanded franchise area.
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