Based on the situational report released by DIA as of 5 p.m. of January 1, 2023, a total of 2,205 passengers were affected by the 16 cancelled flights.
Of the said number of flights, 14 of these were domestic with 1,987 passengers affected and two were international with 218 passengers.
As of this writing, different airline companies already released their statement with regards to the rebooking of the flight but some passangers were still waiting outside the airport hoping that the situation will be resolved.
Earlier, the Civil Aviation Authority of The Philippines (CAAP) apologized to all affected airlines passengers flights both domestic and international are delayed due to the incident.
In their statement, CAAP said the safety of passengers is the priority of the agency and it is better to secure the aircraft on the ground to avoid any airborne accident.
Meanwhile, Department of Transportation (DOTr) Secretary Jaime Bautista asked the public in a statement released on Sunday, for their patience and understanding and he assured that his office is on top of this situation.
"The Department along with Civil Aviation Authority of the Philippine (CAAP) have since been addressing the incident on the ground. We have managed to resume partial operations by 4:00PM (local time)," he said in the statement.
Bautista said aside from this, DOTr directed different airline partners to provide food, refreshments, transportation, lodging and accommodation for all affected passengers, free of charge.
"CAAP and MIAA distributed Malasakit Kits and food packs to stranded passengers in our terminals. DOTr also instructed the Land Transportation Franchising and Regulatory Board (LTFRB) deployment of shuttle buses to take affected NAIA passengers to Clark International Airport," he said.
"While we acknowledge and apologize for any inconvenience brought by the incident, rest assured that DOTr, with CAAP, MIAA, and other airport stakeholders, are working tirelessly to restore full operations at our ATMC, and safely bring home all affected passengers," Bautista added.
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